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First Floor of Aston Students' Guild sac@aston.ac.uk 0121 204 4848
At Aston Students' Guild we are here to provide you with information, advice and representation so that your student life at Aston is enjoyable and productive as possible. If things aren't going right and you need some practical help, the Guild's Students' Advice Centre is the place to visit.
The Students' Advice Centre at Aston Students' Guild provides Aston students with information, advice and representation. The Advice Centre is steered by Andrew Williams, Vice-President (Education & Welfare), who is the full-time student officer elected by Aston's students.
There are four members of staff who provide advice & information on range of issues like student finance, immigration, accommodation, academic etc:
* Jill Wilson, the Welfare Manager, advises and represents students.
Jill can provide advice on a wide variety of topics. She specialises in academic issues and in immigration advice.
* John Knight and Gemma Ball, the Welfare Advisers, provide advice on all topics and are specialists in student financial issues. In addition John is our housing expert and Gemma helps Jill with immigration advice.
*Karen Howard, looks after the reception desk, makes appointments and generally keeps us all in order! Karen provides information and some basic advice. She also stocks lots of leaflets and forms you may need whilst you are at Aston. She's normally the person answering the phone but she can only take one call at once so sometimes you get her voicemail and need to leave a message. The quietest times to phone are normally 9.30 am to 10 am and 4 to 4.30 pm.
In addition to her other duties, Karen looks after the Aston Studentpad web site which advertises all the non campus accommodation for Aston's students.
The Students' Advice Centre can be found on the first floor of the Students' Guild building and is open Monday to Friday between 10.30 am and 4 pm during term times and during vacations. Phone calls to 0121 204 4848 Monday to Friday between 9.30 am and 4.30 pm. (If you phone out of hours there is an answerphone. We will return your call or email you if you leave us contact details). If you are phoning from outside the UK please phone 44 121 204 4848.
Our fax number is 0121 204 4858 (from outside the UK 44 121 204 4858)
Please email us at sac@aston.ac.uk